Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment is received and verified. Orders are not processed, shipped, or delivered on weekends or public holidays.
During peak seasons, promotional periods, or holidays, processing times may be slightly extended.
Shipping Times
We work with trusted fulfillment and logistics partners worldwide to deliver your order as quickly as possible.
Estimated Delivery Times:
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United States: 7–15 business days
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United Arab Emirates & Middle East: 10–20 business days
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Rest of World: 10–25 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, local postal services, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated automatically at checkout based on your delivery location and order details.
From time to time, we offer free shipping promotions. Subscribe to our newsletter to receive updates on special offers and promotions.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Please allow 3–5 business days for tracking updates to appear within the carrier's system.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are determined by your local customs authority and are the responsibility of the customer. Haggie Family Shop has no control over these charges and cannot predict their amount.
Delayed, Lost, or Missing Packages
If your order has not arrived within the estimated delivery timeframe, please contact our support team at familyhelp@@haggiefamilyshop.com
We will work with our shipping partners to investigate the shipment and assist in resolving the issue as quickly as possible.
Please note that orders marked as delivered by the carrier may require additional verification before a replacement or refund can be considered.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Haggie Family Shop is not responsible for delays, losses, or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: familyhelp@@haggiefamilyshop.com
We are committed to providing a smooth and reliable shopping experience and will do our best to assist you with any shipping-related concerns.